ACTIVE Life collects two types of personally identifying information from users: personal data (such as names and e-mail addresses); and aggregated data (such as information about traffic patterns on the Site, for example how many users log into the Site on a daily basis).
Personal data is collected when users provide personal data to ACTIVE Life, for example in registering for electronic newsletters, creating a user profile, in answering surveys, purchasing items from ACTIVE Life, and registering for contests and other promotional opportunities provided by ACTIVE Life.
Aggregated information, such as which pages users access or visit and information volunteered by users, such as survey information and/or site registrations, is collected through various methods. For example, ACTIVE Life collects IP addresses. An IP address is a number that is automatically assigned to your computer whenever you're surfing the Web. Web servers, the computers that "serve up" web pages, automatically identify your computer by its IP address, and when you request a page from ACTIVE Life, our servers log your IP address.
ACTIVE Life does not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us. ACTIVE Life collects IP addresses for the purposes of system administration and to provide aggregate data to advertisers about the volume of use on the Site.
We may also request a user name and email address when a user submits a form through the "Contact Us" portion of the ACTIVE Life website so that we may respond to the inquiry. We collect the e-mail address for the sole purpose of responding directly on a one-time basis to a specific inquiry.
If personal information is not provided to us, then ACTIVE Life may not be able to provide access to certain content and functionality on the ACTIVE Life website, or to provide other information, products or services which may be requested.
We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers or other group companies who provide support for the operations of our website and who do not use or disclose the information for any other purpose.
If we sell all or part of our business or make a sale or transfer of our assets or are otherwise involved in a merger or business transfer, we may transfer user data to a third party as part of that transaction, to the extent permitted by applicable law.
We do not allow third-party companies to solicit or advertise to our users. Our intention is to keep the ACTIVE Life website free from any of this sort of direct advertising.
ACTIVE Life does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for the ACTIVE Life website or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to ACTIVE Life or on the ACTIVE Life website . In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.
We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet. ACTIVE Life may collect and use personally identifying information, in a manner consistent with the terms of this policy, from users between the ages of 13 and 17. If a user or his/her parent or guardian changes his/her mind with respect to such use, such user, parent or guardian may instruct us to cease the use of such information by contacting us.
The security of your personal information is important to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. When you enter sensitive information, such as your credit card number, or our membership subscription form, we encrypt that information using secure socket layer technology (SSL).
If you decide to donate to or ACTIVE Life, your full name, email address, credit card billing information including mailing address will be required at the time of purchase. That information is not stored by ACTIVE Life, and, instead, is collected and stored by our payments processing vendor for the purpose of processing payments made to ACTIVE Life. That information is safeguarded with appropriate security, and it will not be used for other purposes. Furthermore, our payments processing vendor has agreed to maintain the confidentiality, security, and integrity of the personal and financial information it obtains from the ACTIVE Life.
It is important to note that this Site contains links to third party websites over which ACTIVE Life has no control, and that those sites may not follow the same privacy policies as ACTIVE Life. For instance, if you click on an advertisement on this Site you will be redirected to an entirely different site. This can include links from advertisers, content providers and partners who may use ACTIVE Life's logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you, and may collect data and make uses of it that ACTIVE Life would not.
We want to communicate with you only if you want to hear from us. If you would like to have your name and address removed from our list, please contact us by writing or emailing us below:
911 W. Anderson Lane
Austin, Texas 78757
We will add your name and address to our "Do Not Contact" list and do our best to ensure that we honor your request. Please note that any requests to update your personal information may take up to ten days to process. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
If for any reason you do not want to receive promotional (i.e. not order-related) emails that notify you of new product arrivals, exclusive offers, upcoming events, store openings and more, simply click the unsubscribe link provided at the bottom of every email we send.
For questions, comments, or assistance, we invite you to contact us:
911 W. Anderson Lane
Austin, Texas 78757
Effective September 8, 2009.